Privacy policy

At NINALUSH, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By accessing ninalush.com, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information when you browse our site or place an order:

Personal Information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (securely processed via trusted third-party providers)

Non-Personal Information:

  • Browser type, device information, operating system, IP address

  • Cookies and tracking data to personalize your shopping experience

2. How We Use Your Information

Your data helps us offer a seamless, stylish, and secure experience. We use the information to:

  • Process and fulfill orders

  • Send updates regarding purchases and shipping

  • Provide customer support and respond to inquiries

  • Personalize your shopping journey based on your preferences

  • Recommend products and promotions (you may opt out anytime)

  • Improve our website design, functionality, and offerings

  • Fulfill legal and regulatory requirements

3. How We Protect Your Information

Your security is our priority. We implement industry-standard measures to keep your data safe, including:

  • SSL encryption during data transmission

  • Secure servers and firewalls

  • Ongoing system audits and access controls

While we strive to safeguard your information, please note that no internet transmission is ever fully secure.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing and tailor your experience. Cookies help us:

  • Remember your preferences

  • Track usage and site performance

  • Personalize content and product recommendations

You can adjust cookie settings in your browser. Disabling cookies may impact certain features of the site.

5. Sharing Your Information

We never sell your data. We may share necessary information only:

  • With trusted third-party partners (e.g., payment processors, shipping carriers)

  • When required by law or legal process

  • In the event of a business transfer such as a merger or acquisition

6. Third-Party Links

Our website may include links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting personal data.

7. Your Rights and Choices

You have the right to:

  • Access and review your personal data

  • Request corrections or updates

  • Request deletion of your information (where applicable)

  • Opt out of promotional emails via the unsubscribe link or by contacting us directly

To exercise your rights, contact us at info@ninalush.com.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from minors. If you believe a child has provided personal data, please contact us to remove it immediately.

9. Updates to This Privacy Policy

We may occasionally revise this policy. Any changes will be posted on this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, feel free to reach out:

Email: info@ninalush.com
Phone: (02) 6705 9630
Address: 71 Balonne Street, Middle Brother, NSW 2443, Australia

Thank you for trusting NINALUSH—where bold beauty meets personal privacy.